Privacy Policy
Your trust is our most valuable equipment. At TideKeep Charters, we handle your nautical adventure data with the same precision we apply to a high-wind bracing maneuver.
How do we ensure your paddling logs and personal details stay secure? We've outlined our transparent approach to data beneath the surface below.
Data Collection & Usage
We're committed to protecting your privacy. When you book a course or expedition with TideKeep Charters, we collect essential information like your name, contact details, and paddling experience levels. Why do we ask for this? Essentially, it allows us to customize safety protocols for your specific skill set.
We don't sell your data to third-party marketers. That's a promise. Your information is purely used for administrative purposes, instructor coordination, and sending you critical course updates.
Booking & Financial Security
Financial transactions are handled via encrypted gateways. We never store credit card numbers on our local servers in New York. We believe in high-tide security for every transaction.
Do you have questions about how our merchant partners handle your payment? You'll find we only partner with industry leaders who meet strict PCI compliance standards.
Anonymity
Our Core Privacy Ethics
Transparency. Security. Respect. The three pillars of our digital shoreline.
Retention
Rights
Storage
Contact Our Data Officer
If you'd like to exercise your right to be forgotten or simply want to see what data we have on file, shoot us an email at info@isobe.info. We're here to help.
Our office at 59-27 69th Avenue is also open for formal inquiries during business hours. Stay safe on the water!